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The inquiry-first CRM

Your contact form should lead somewhere.

Inlet collects website inquiries, turns them into opportunities, and keeps every follow-up in motion.

Start with Inlet See how it works

For service businesses, freelancers, and small agencies.

yourwebsite.com/contact

Tell us about your project

Send inquiry
Live

New inquiry

MCNew

Website redesign

Maya Chen · Northside Studio

Source
Contact form
Next step
Not set yet
Ready for follow-up

Everything important, at a glance

Every inquiry should answer three questions.

Who contacted us?

Contact details and relationship history stay together, from the first message onward.

What do they need?

The original inquiry remains visible beside the opportunity, exactly as it arrived.

What happens next?

One clear next action and due date keep good opportunities from going quiet.

From first message to signed work

A sales process small enough to actually use.

Inlet keeps the useful parts of a CRM and leaves the enterprise machinery behind.

  1. 1

    Collect

    Embed a hosted form or connect the form already on your website. Each valid inquiry lands in Inlet automatically.

  2. 2

    Understand

    See the person, their message, source form, and history in one opportunity. No copy-paste and no lost context.

  3. 3

    Follow through

    Set the next action, move the opportunity through your pipeline, and close it as won or lost.

The pipeline, without the busywork

Know what's moving. Know what needs you.

Opportunities stay organized by stage, with the next action visible before you open a card.

OverviewPipelineContactsForms
Settings

Pipeline

Active opportunities

8 open

2 due today

1 overdue

New inquiry3

Website form

Website redesign

Maya Chen · Northside

Follow up tomorrow

Project inquiry

Brand photography

Owen Park · Field Co.

Next action not set
Contacted3

Website form

Spring campaign

Lina Perez · Alder

Call today

Manual

Site maintenance

Sam Lee · Tern Studio

Send scope Friday
Proposal sent2

Contact form

Identity refresh

Jo Bell · Good Day

Follow-up overdue

Website form

New studio site

Alex Gray · Loom

Check in next week

Capture that fits your website

Use an Inlet form. Or keep yours.

Create a responsive hosted form in minutes, or point your existing HTML form at Inlet. Either way, new inquiries arrive with their context intact.

  • No private API key in your website
  • Accessible success and error states
  • Built-in validation and basic spam controls
Create your first form
EmbedHTML form
<iframe
  src="https://inletcrm.com/f/..."
  title="Contact form"
  loading="lazy"
  style="width:100%; border:0;"
/>
Form connectedCopy snippet

Focused by design

The useful details are already there.

Start each day with the work that matters.

See new inquiries, overdue follow-ups, due-today actions, and recent activity from one calm overview.

Today
2

Follow-ups due

3

New inquiries

1

Overdue

Find anyone quickly.

Search opportunities by title, contact, email, or company.

Keep the history.

Notes, stage changes, and completed actions stay on the timeline.

Your data leaves when you need it to.

Export contacts and opportunities to CSV from your workspace.

CSV

A few useful answers

Questions before you start.

Is Inlet a full enterprise CRM?+

No. Inlet is built around one focused workflow: capture website inquiries, understand the opportunity, and keep the next step moving.

Do I have to replace my current contact form?+

No. You can embed a hosted Inlet form or connect an existing HTML form to your public Inlet submission endpoint.

Can I manage follow-ups?+

Yes. Every opportunity can have one clear next action and an optional due date, with overdue and due-today work surfaced on your overview.

Can I take my data with me?+

Yes. Inlet includes CSV exports for contacts and opportunities.

Every inquiry has a way forward.

Give yours a place to go.

Start with Inlet